Privacy Policy
This Privacy Policy describes how Tyvenza (“Nyvenza”, “we”, “us”, or “our”) collects, uses, and shares personal information of users of our website, https://nyvenza.com, and customers of our studio rental services. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
We collect several types of information from and about users of our website and services, including:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when you create an account, book a studio, or contact us.
- Payment Information: When you make a booking, we collect payment information such as credit card details or other financial information necessary to process your payment. This information is processed securely by our payment processors.
- Usage Data: We collect information about how you use our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings.
- Communications: We retain copies of any communications you send to us, including emails and contact form submissions.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Managing Services: To process bookings, manage your account, and provide customer support.
- Payment Processing: To process payments for studio rentals and related services.
- Communication: To communicate with you about your bookings, updates to our services, and promotional offers.
- Improving Our Website and Services: To analyze usage data and feedback to improve the functionality and user experience of our website and services.
- Marketing: To send you promotional emails and newsletters about our services, special offers, and events. You can opt-out of receiving these communications at any time.
- Legal Compliance: To comply with legal obligations and respond to legal requests.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
- With Your Consent: We may share your information with third parties with your consent.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure server software (SSL) to encrypt sensitive information.
- Storing personal information on secure servers.
- Limiting access to personal information to authorized personnel only.
- Regularly reviewing our security procedures and implementing updates as necessary.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. When we no longer need your personal information, we will securely delete or anonymize it.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, machine-readable format.
To exercise these rights, please contact us at [email protected]. We may require you to verify your identity before processing your request.
7. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing behavior and preferences. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its features.
- Analytics Cookies: These cookies allow us to analyze how users interact with our website and improve its performance.
- Functional Cookies: These cookies allow us to remember your preferences and provide enhanced functionality.
- Advertising Cookies: These cookies are used to deliver targeted advertisements based on your interests.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Nyvenza
12 The Sycamores, Lees, Oldham OL4 3JP, United Kingdom
Email: [email protected]
Phone: +44 078 1996 7475
Last Updated: [Date]